Definitions:
“GGA”, “we”, “us”, or “our” means Griffin Group Accountants Pty Ltd., the registered CPA and tax agent providing accounting and tax services as described in these Terms.
“Client Portal” means a secure platform used by GGA and its clients to securely exchange documents and information.
“You” or “Client” refers to any user of the website or recipient of GGA’s professional services.
“ATO” means the Australian Taxation Office.
“Taxable Supply” has the meaning given under the A New Tax System (Goods and Services Tax) Act 1999 (Cth).
“Terms” refers to these Website Terms and Conditions as amended from time to time.
“Services” means the professional accounting, tax compliance, and advisory services provided by GGA as outlined in an agreed Letter of Engagement.
“Intellectual Property” means all rights, title, and interest in any copyright, trademarks, designs, trade secrets, know-how, and other proprietary information (whether registered or unregistered) relating to the content, systems, and documentation created or used by GGA.
“Force Majeure” means an event or circumstance beyond a party’s reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, pandemics, labour disputes, or internet and utility outages, which prevents that party from performing its obligations.
Acceptance of Terms
By accessing or using the GGA website (www.ggaccountants.com.au), you agree to be bound by these Terms and Conditions and our Privacy Statement. If you do not agree, please do not use the site.
About GGA
GGA is a certified practising accountant and registered tax agent that provides accounting and taxation services to individuals, businesses, partnerships, and trusts through qualified accountants and tax professionals.
Use of the Website
- You agree to use the website only for lawful purposes related to engaging professional services.
- You must not use the website to impersonate others, spread malicious content, or misuse any secure areas.
- GGA reserves the right to restrict or terminate access for inappropriate use.
Client Engagement
Engagement of services occurs only when a Letter of Engagement has been issued and agreed upon. Use of this website does not in itself establish a professional-client relationship.
Privacy and Data Security
All personal and sensitive information submitted to GGA is handled in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).
Secure client portal is used to manage and exchange client documentation. Clients are responsible for keeping their login credentials to the client portal secure and confidential. Do not share your account access with anyone. GGA is not liable for any unauthorised access resulting from lost, stolen, or shared login information.
Consumer Guarantees
Nothing in these Terms excludes, restricts, or modifies your rights under the Competition and Consumer Act 2010 (Cth). Our services come with consumer guarantees that cannot be excluded. You are entitled to a remedy if services are not delivered with due care and skill or fail to achieve their intended result.
Intellectual Property
All content on this site is the property of GGA unless otherwise stated. You may not reproduce or republish any part of the website without prior written consent.
Third-Party Links
This site may include links to third-party websites. GGA is not responsible for the content or practices of those sites.
Liability Limitation
To the fullest extent permitted by law, GGA excludes all liability for any loss or damage resulting from use of the website. We do not guarantee uninterrupted or error-free access. Where liability cannot be excluded, it will be limited to the resupply of the service or the cost of doing so.
Service Interruptions and Force Majeure
GGA will not be liable for any failure or delay in performance due to circumstances beyond our control, including natural disasters, outages, or government restrictions.
Fees, Taxes, and GST
Each party is responsible for its own legal and administrative costs associated with engaging GGA’s services.
Where applicable:
- All fees are inclusive of Goods and Services Tax (GST) unless otherwise stated.
- If a taxable supply is made under or in connection with these terms, the client must pay the GST in addition to any consideration payable.
- GGA will provide a valid tax invoice for all taxable supplies.
Clients are responsible for any applicable government charges, duties, or taxes imposed in connection with their use of GGA’s services.
Changes to Terms
We reserve the right to update these Terms at any time. Any changes will be effective once posted on the website. Continued use of the website constitutes acceptance of the updated terms.
Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of that jurisdiction.
Tax Practitioners Board (TPB) Register and Complaint Process
The TPB maintains a register of tax agents and BAS agents which can be accessed and searched here. The register contains details of registered, suspended, and deregistered tax and BAS agents.
If you have a complaint about a tax agent service that we provide, we encourage you to seek to resolve it with us by sending your complaint directly to [email protected] and mark your email with a subject line indicating it is a complaint. You can also make a complaint to the TPB in accordance with their complaint process via https://www.tpb.gov.au/complaints.
Contact Us
For any queries about these Terms and Conditions, please contact us at:
Griffin Group Accountants Pty Ltd ABN 98 009 676 082
Email: [email protected]
Phone: 07 3457 5100
Add: Level 5, 14 Mount Gravatt Capalaba Road
Upper Mount Gravatt, Brisbane, QLD, 4122
Last update: June 2025
